Incompass Michigan is a statewide network of comprehensive human service providers working together to develop independence and achieve inclusive communities.
Message from our CEO
In 2019, we launched a new trajectory - a pivotal point in the journey of our network. As we celebrated our 45th anniversary, we also recognized how the association has grown and evolved over time, to represent a diverse group of mission-driven organizations - leading us to an increasingly holistic approach to how we serve our members.
We set in motion a new three-year strategic plan, emphasizing our shared passion for independence and inclusion for all, and a focus on strategic values that point toward the future: long-term strategic perspective and direction, adaptation to change, partnerships, alliances and collaborations. The pillars of this strategic plan have been established and strengthened:
Advocacy - web-based infrastructure providing training, talking points, and reporting system; and a member toolkit to guide critical connections with legislators.
Innovation - issued two Innovation Grants on strategies for recruitment and retention of the Direct Support Professional workforce.
Leadership Development: with planning complete, our signature membership feature will be enhanced with the implementation of a newly expanded Incompass Michigan Leadership Pathway.
Education - our staff training initiatives remain highly respected and valued, a foundation from which we will elevate our professional development presence moving forward.
Our public policy efforts emphasized support for Employment First to increase competitive integrated employment outcomes, investment and solutions for the direct care staffing crisis, and ensuring Michigan’s implementation of HCBS regulations protects individual choice and promotes community integration.
Of course, the biggest transformation of the year included a fresh approach to our identity; a new name that better articulates the work we do, while promoting and supporting the work of our members. Incompass Michigan remains fully dedicated to empowering our members to achieve their mission, and strengthening our recognition as leaders in the human services field.
2020 has already re-established all our priorities, and certainly distilled the focus of the Incompass Michigan Team on one of our four Core Values: Loyalty – which to us means that we continuously remember who we work for (we work for you, our members). We look forward to embracing our next chapter together, continuing to adapt to change while leading the association into the future.
Sincerely,
Todd Culver
"Incompass Michigan membership makes us a better organization... it has given me a network of individuals to use as resources. Whenever I have questions I'm not able to answer in house I can reach out to any number of individuals I've met through the Association."
About Our Members
WHO: Incompass Michigan Members Serve
| Individuals with Intellectual or Developmental Disabilities | 96% |
| Individuals with Mental Illness | 85% |
| Individuals with Physical Disabilities | 83% |
| Individuals with Traumatic Brain Injuries | 64% |
| Individuals with Substance Use Disorders | 51% |
| Unemployed or Underemployed | 49% |
| Veterans | 44% |
| At Risk Youth | 44% |
| Children and Families | 34% |
| Individuals who are Homeless or Experiencing Chronic Poverty | 30% |
| Seniors | 30% |
| Returning Citizens | 28% |
WHAT: Services & Supports Incompass Michigan Members Provide
Incompass Michigan members help individuals all across the state to live, work, and play in the community.
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"Incompass Michigan has been an excellent state association for NEMROC. Incompass Michigan provides valuable information, excellent programs and services, alignments with our industry, and connects us with peers, suppliers, advocates, legislative issues. Without the constant contact and awareness we (association members) would be in the dark." Dave Szydlowski - CEO of NEMROC
MISSION: Through advocacy, innovation, education and leadership development, we empower our members to achieve their mission.
VISION: A statewide network of human service providers committed to diversity and inclusion, optimal independence and engagement in the community, with enhanced quality and fullness of life.
SHARED PASSION: Independence and inclusion for all.
Incompass Michigan Invests In Our Members
We remain dedicated to empowering our members to achieve their mission. In 2019 the Association invested in our members through rebranding to more effectively promote the work of our members, an Association Management System to enhance virtual connectivity and streamline operations, and the Online Advocacy Center acquisition and implementation to make it easier for our members to advocate for legislation and policies that increase opportunities for optimal independence and inclusion for all.
Innovation Grants
The new Innovation Grant Program was an opportunity to encourage and reward Organizational Members who are thinking outside the box to solve one of our industries biggest challenges - recruitment and retention of direct support staff. Two, one-time, competitive grants were offered for 2019, proposals from InPro and North Country Community Mental Health were selected from a diverse pool of entries.
InPro focused on improving direct support staff retention rates through vocationally focused training. They implemented a training program designed to educate job coaches on the vocational goals, skills, practices, and behaviors that many of their clients are working to develop. The new training was aimed at increasing morale and improving outcomes.
North Country Community Mental Health partnered with MI Works! regional Business Resource Network to increase employer recruitment and retention by bringing the BRN strategies of employment retention to a service provider and facilitating the expansion of a proven model to the very difficult job of caring for clients. An on-site Success Coach acted as a confidential third-party, connecting employees to resources that could help break down barriers and offer needed assistance.
As part of the grant, both organizations reporting on key lessons learned from their projects to inspire and inform other member organizations with their direct support staff recruitment and retention efforts. Click to read the report.
"It's been important to me to have staff at all levels and all positions be a part of Incompass Michigan. Our industry has gotten very complicated over the last 3-4 years and I think the more staff that we can have involved in this process, we'll have better outcomes for persons served and will meet our mission better." Tim Hatfield – President & CEO of New Horizons Rehabilitation Services
Trainings
215 individuals participated in professional development training opportunities throughout the year, including:
- ACRE Employment Services Certificate Course
- CARF Training
- Benefits Training
- Direct Service Provider Training
- Job Coach Training
- Family Engagement Training in partnership with the Developmental Disabilities Council
- Motivational Interviewing, Beginning and Advanced
132 individuals attended Spring Conference with sessions focused on Non-profit Landscape, Employment Law, Rate Restructuring, Current Political and Policy Updates, Regional Workforce Initiatives, state VR Update, Direct Care Staffing Dilemma, and Provider Transformation.
re:con brought together 391 from across the state for 45 breakout sessions, great networking, an exhibit area featuring the Micro Enterprise Market, and six presentations on the Innovation Stage that highlighted new and exciting ideas from colleagues.
Leadership Programs
"Incompass Michigan Leadership Academy has taken me to the next level in becoming a future leader. I am grateful for the countless professional friendships and networking the program has given me. It is an overall great experience." Monica Scharf – Services to Enhance Potential (STEP)
The Leadership Academy Graduated the 9th class of the Leadership Academy, now totaling 146 graduates since 2010; and welcomed the 10th cohort. Many of these graduates have been promoted to elevated leadership roles in their organizations since attending the Academy.
The Leadership Academy expanded its curriculum to include a full day Legislative Advocacy seminar providing Academy participants a baseline of understanding for the legislative process and where to go to find legislative information how to effectively engage with government officials.
Incompass Michigan remains committed to providing a strong leadership development program. This year, we'll be announcing, Incompass Michigan Leadership Pathway, sustaining our Academy and Continuum, while introducing new programming for emerging leaders.
Incompass Michigan welcomed the third class of The Leadership Continuum, our advanced leadership development program. This program continues to be a premier program for Leadership Academy graduates seeking continuous learning to strengthen their leadership awareness and skills.
Regional Meetings and Workgroups
169 individuals participated in our 13 Regional Meetings and 11 Workgroup Meetings - including the CMH Workgroup and Skill Building Tours, VR Workgroup and Direct Support Professional Task Force.
This peer-to-peer connectivity provided opportunities for discussing hot topics, advice, feedback, collaboration and best practices.
Workers Compensation Fund
Incompass Michigan administers a self-insured workers’ compensation insurance fund for its members. The program has been in operation since 1988 and has paid back over $22 million in dividends and discounts – over 1/3 of premium collected has been returned to our members. Many Fund members have enjoyed discounts ranging from 15% to 95%, based on their loss history with the fund.
Health and Safety Training & Loss Prevention Services
Incompass Michigan staff provide health and safety training for organizations working with people with disabilities and other barriers to employment. In 2019 staff provided 3,687 hours of workplace health and safety training and 121 of Loss Prevention Consultation hours.
Incompass Michigan health and safety training include more than fifteen topics: Bloodborne Pathogens; Hazard Communications – Right to Know; Ergonomics; Safe Driving; Safety Committee Management; and more. This service and customized health and safety training is free to members and is available either web-based or at your location.
Incompass Michigan’s health and safety training is supported by Michigan Occupational Safety and Health Administration (MIOSHA) CET Grant Funding.
"As an Incompass Michigan member, knowing that every day we have the advocacy that's needed, that is invaluable." Colleen Allen – President & CEO of Autism Alliance of Michigan
Advocacy
Incompass Michigan is dedicated to shaping public policy in a manner that optimizes independence and inclusion for individuals with disabilities and other barriers. Our 2019 priorities included urging legislators to:
- Support Michigan's investment to promote employment opportunities for all working age individuals with disabilities.
- Address the staffing crisis that currently exists in the recruitment and retention of direct support workers providing behavioral health services by supporting investment in direct care wages to ensure the availability of quality behavioral health services and supports.
- Respect the rights of individuals with disabilities and their families to make informed choices from a full array of service options. Make sure the state's implementation of federal Medicaid Home and community Based Services (HCBS) regulations protects individual choice and promotes community integration.
72 individuals from member organizations participated in Day at the Capitol to share these priorities and their own with legislators and administration officials.
168 Advocacy Center submissions were sent by members to their legislators about important issues impacting member organizations and individuals served.
Member Satisfaction Survey
Incompass Michigan is proud to provide the best information available, and the highest level of connectivity, to support our members and promote success in a transformative and dramatically changing policy landscape.
Results of our member satisfaction survey:
| Provides important information to our organization about issues and policies that impact us and the work we do. | 4.9/5.0 |
| Provides opportunities for building quality connections with other organizations and individuals relevant to the work we do. | 4.9/5.0 |
| Provides advocacy for legislation and policies that increase opportunities for optimal independence and inclusion for persons with disabilities and other barriers to community access. | 4.9/5.0 |
| Helps our organization develop future leaders to positively impact industry growth and success. | 4.8/5.0 |
| Helps our organization in successfully achieving our mission. |
4.8/5.0 |
Based on a rated scale of 1-5 with 1 = Strongly Disagree and 5 = Strongly Agree.
2019 Financial Overview
Total Revenue: $770,482
Total Expenses: $832,269
Unrealized Gain in Investments: $101,995
Adjusted Change in Net Assets: $40,208
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Strategic Plan
"Incompass Michigan is a way to make sure that what we do as an organization is current, contemporary and moving in the right direction. I don't know that our organization would be as prepared for many of the changes that have happened if it weren't for our Incompass Michigan membership." Cherie Johnson – CEO of MMI, Inc.
Join Us!
Organizational Membership is open to organizations that provide one or more service promoting community access and inclusion that are committed to diversity, optimal independence and engagement in the community to enhance the quality and fullness of life for people with disabilities and other barriers.